Mohammad Hafeez Criticized Etihad Airways Due to Mishap
On Friday, Pakistan all-rounder Mohammad Hafeez criticized Etihad Airways for its poor service and lack of customer care.
Mohammad Hafeez recently traveled from New York (JFK) to Lahore and expressed his disappointment with the airline after discovering that his suitcase was damaged and some valuable items and gifts were also stolen from it upon arrival.
In a statement posted on social media, Mohammad Hafeez stated that he began his journey on March 26 and faced this issue upon reaching Lahore. Even after filing a detailed complaint at the Etihad counter at the Lahore airport, he did not receive any response.
Moreover, he emphasized that the unavailability of the customer service cell further worsened his dissatisfaction with the airline’s handling of the situation.
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