The mentality of Desis is to rate PIA worse even though they get the worst services on cheap European airlines
For many desis who rate PIA, flying with Pakistan International Airlines (PIA) is a source of dread. Pakistan International Airlines (PIA) has a long history of safety and service issues, and it is often ranked as one of the worst airlines in the world.
However, a recent study suggests that Desis may be too quick to judge PIA. The University of Manchester found that domestic airlines are more likely to rate PIA worse than cheap European airlines, even though the two types of airlines offer similar levels of service.
The study's authors believe that this is due to a number of factors, including the fact that students have a higher expectation of service from PIA. They also believe that patients may be more likely to remember negative experiences with PIA while forgetting positive one...